A Proudly Canadian Company Since 2001

Privacy Policy

Privacy Policy

Effective Date: [May 1st, 2024]

Helptek Technology Store ("Helptek," "we," "us," or "our") operates the website located at shop.helptek.ca (the "Site"). This Privacy Policy outlines the types of information we collect when you use our Site, how we use and protect that information, and your choices regarding your information.

1. Information We Collect

1.1 Personal Information: When you use our Site, we may collect personal information that you provide voluntarily, such as your name, email address, postal address, phone number, and payment information when you make a purchase.

1.2 Browsing Information: We may also collect certain information automatically when you visit our Site, including your IP address, browser type, operating system, referring URLs, and other usage information.

2. Use of Information

2.1 We may use the information we collect for various purposes, including:

Processing and fulfilling orders;
Providing customer support;
Communicating with you about your account or transactions;
Sending you marketing communications and promotional offers;
● Improving our products and services;
Preventing fraudulent activity; and
Complying with legal obligations.

2.2 We may combine the information we collect from you with information obtained from other sources for the purposes set forth above.

3. Sharing of Information

3.1 We may share your information with third parties under the following circumstances:

With service providers who assist us in operating our Site, processing

payments, fulfilling orders, and other business functions;

With our business partners for marketing and promotional purposes, if

you have consented to such sharing;

In response to a subpoena, court order, or other legal process;

To protect our rights or property, or the rights or safety of others;

In connection with a corporate transaction, such as a merger,

acquisition, or sale of assets; and

With your consent or at your direction.

4. Cookies and Tracking Technologies

4.1 We may use cookies, web beacons, and other tracking technologies to collect information about your use of our Site and improve your experience.

4.2 You may manage your cookie preferences through your browser settings, but please note that certain features of the Site may not be available if you disable cookies.

5. Security

5.1 We take reasonable measures to protect the security of your information, but no method of transmission over the Internet or electronic storage is completely secure.

6. Your Choices

6.1 You may update or correct your account information by logging into your account settings or contacting us directly.

6.2 You may opt out of receiving marketing communications from us by following the instructions provided in those communications or contacting us directly.

7. Children's Privacy

7.1 Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe that we have collected personal information from a child under the age of 13, please contact us immediately.

8. Changes to this Privacy Policy

8.1 We may update this Privacy Policy from time to time by posting a new version on our Site. Your continued use of the Site after any such changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

9.1 If you have any questions about this Privacy Policy, please contact us at info@helptek.ca.

By using our Site, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.